His Story

Rajit Mehta – Man Behind Leading Private Healthcare Company

Pharma Success Stories_08-02-2017

Rajit Mehta is the Managing Director and Chief Executive Officer of Max Healthcare, a leading private healthcare company in India and is a member of the Board of Directors of the Company since 2015 .He is also a Non-Executive Director at Max Life Insurance, Max Skill First and is a trustee of the Max India Foundation – the CSR arm for the Max Group of Companies. Also He is a Non-Executive Director of Max Life Insurance Company Limited since November 1, 2008.

As the Managing Director and Chief Executive Officer of Max Healthcare, he provides strong leadership in helping Max Healthcare in achieving its vision of being the most admired healthcare company in India known for clinical and service excellence.

Max Health Care has established a strong reputation across North India and has also been awarded the “Healthcare Brand of the year 2016” at the IHW summit. Under Rajit’s leadership MHC has adopted the 5C framework (Care, Clinical excellence, Cohesion, Commitment and Compliance) to transform and align execution. Several transformative initiatives have been implemented to impact Patient Safety & Experience, Clinical excellence and to build a strong Seva Bhav ethic.

Max Healthcare has adopted the mantra of “Chasing Zero” and has become the first healthcare company network in India to electronically monitor the 4 major hospital acquired infections thereby drastically reducing the incidence of these infections. It is also the first network to have a third party monitoring of Patient satisfaction which has facilitated improvements in process efficiencies and has helped bring down complaint rates substantially.

Max healthcare has made two large acquisitions which have significantly increased its footprint in NCR and has also seeded alternate business models keeping in mind emerging trends and to secure future growth.

Rajit was a founder member of Max Life Insurance and has been  a leader in helping Max Life become an admired and most profitable Company. During his tenure at Max Life, he undertook additional responsibilities as the Chief Transformation Officer and provided oversight on  the execution of key initiatives; designing and implementing new work systems; aligning key stakeholders; rationalizing the cost structure to improve profitability; and laying down a comprehensive change management agenda. He has also played a strategic role in helping Max Life expand its distribution footprint across India including facilitating a project to “Revamp Sales processes”. The project culminated in Rajit co-authoring a book titled “Growth Leadership Practices at Max Life”.

During his tenure as Chief Operating Officer, Max Life progressed its Quality & Service Excellence journey. This included putting a Service Blueprint in place, implementing a comprehensive outsourcing strategy to impact customer experience and cost and embedding the MPEF framework in the business. Rajit has also mentored the setting up of the Learning & Development Centre of Excellence, which is now called Max Skill First.

Before Max Life Insurance, he was the Director – Personnel at Bank of America and has also worked with HCL. His experience skills span across 3 decades. He is a graduate in Commerce, post graduate in Human Resources and has also attended an Advanced Management Program at INSEAD – France. He also got “Chairman’s Award for Excellence” at Max Life Insurance.

Max Healthcare (MHC) announced a partnership with Smart Group wherein MHC would acquire 51% stake in Saket City Hospital Pvt. Ltd., from Smart Health City Pte Ltd, the Singapore- based BK Modi Group company which manages and operates the Delhi -based Saket City Hospital (SCH) on  30 October 2015.

The SCH is Located in the heart of South Delhi’s Saket area, which started operations in 2013, has 230 operational beds and is currently expanding to 300 beds. Max Healthcare plans to further expand this facility by 900 additional beds, thereby expanding SCH’s capacity to 1200 beds.

By combining, Max Healthcare will have a footprint of more than 2000 beds in Saket which is one of the largest single-location healthcare facilities in India. The integrated healthcare facility comprising MSSH-Saket, SCH and MOB will collectively result in the development of a world class Mendacity in the heart of India’s capital.

Facts about Rajit Mehta:-

  • He is a Managing Director and CEO of Max Healthcare since 2015.
  • He is on the board of directors lists in Max Healthcare.
  • Under Rajit’s leadership, MHC has adopted the 5C framework (Care, Clinical excellence, Cohesion, Commitment and Compliance) to transform the healthcare industry.
  • With the collaboration of Saket city hospital, Max Healthcare becomes one of the largest single-location healthcare facilities in India.
  • He is a founder member of max life insurance.
  • Before Max Life Insurance, he was the Director – Personnel at Bank of America and has also worked with HCL.

Comments

comments

You Might Also Like